Platinum: On-site 24-hour response service with preventative maintenance
- Printhead coverage (one per plan year)
- Two scheduled maintenance visits per plan year
- Parts and labor included
- Time and travel included
- Unlimited help desk support
On-Site Service Repair Plans
Choose from one of our comprehensive on-site service plans for optimized service:
Gold: On-site 48-hour response service with preventative maintenance
- Four-hour telephone response time for technical support and/or scheduling a repair service call
- Two scheduled maintenance visits per plan year
- Parts and labor included (excludes printhead coverage)
- Time and travel included
- Unlimited help desk support
Silver: On-site preventative maintenance
- Two scheduled preventative maintenance visits per plan year
- Evaluate, clean and make necessary adjustments
- Additional repairs and labor at preferred discounted rates
- Mileage from nearest service office to repair destination
- Emergency repairs at priority scheduling and rates
for more information on the right barcode printer service and repair plan for your business.